Kit help from someone who's seen hundreds of accounts

Moving to Kit, or already there and stuck? I'm Natalie, Certified Kit Expert and Kit Migration Specialist.

Your email list is yours. Not borrowed from a social platform, not subject to an algorithm deciding who sees your posts today. When it’s working well, it’s one of the most reliable parts of your whole marketing setup.
But is it working well right now?
Your tags might have quietly multiplied into something you’re not sure how to unpick. There could be an automation you set up a while ago and haven’t looked at since, because honestly, who knows what it’s doing. Or you’re on the wrong platform entirely, and the idea of moving feels like too much to even think about. Whether your account needs a fresh pair of eyes, a clean migration or hands-on work to get things running, I can help you sort it out.

Hi, I'm Natalie

And I've seen the inside of a lot of Kit accounts.​

Since 2010 · Hundreds accounts · One of 17 Certified Kit Experts.

I’ve been the “tech person” since I was three, when I figured out the TV remote before my dad did. Since 2010 I’ve turned that into Digitalie, helping people make their marketing tech make sense. A lot of that time is spent in Kit accounts and Kit hires me to move its own customers over. 

After several hundred accounts, I know where to look. Almost every time, I find something the owner didn’t know about.

My most common find: subscribers who signed up months ago and never got a single newsletter, because one tag didn’t fire.

And I won’t just fix the account. When tags pile up or automations stop making sense, there’s usually a marketing question behind it that nobody has answered yet. I’ll look at that bigger question with you, and make sure Kit works with the rest of your setup, from your website to Zapier to your community platform.

You won’t be left waiting either. My small team keeps things moving, and you’ll hear back within two working days, usually much sooner.

Kit services by an approved expert.

Happy Clients

She is a technical wizard who quickly brings clarity to email marketing systems that can otherwise feel opaque and frustrating.
Lana
Natalie is a joy to work with. She is knowledgeable, friendly, and caring. Most of all she was able to resolve my problem quickly, literally in minutes. In my experience she goes above and beyond!
Lou
She is warm, genuinely cares about the success of your business, and detail-oriented... She is absolutely THE BEST!
Holly

Moving to Kit

Leave your old platform without bringing the mess with you.

The thought of rebuilding all your automations by hand is usually what keeps people from moving. I take that part off your plate, and we only bring across what’s still working, so you start in Kit with a clean account rather than a copy of the old tangle.

That covers the whole move: rebuilding your automations and sequences, recreating your forms, mapping your tags and fields, and getting every subscriber into the right place.

Can Kit move you for free?

If your list has 10.000 subscribers or more, Kit currently offers a free migration that moves a set number of automations and sequences. I do these migrations for Kit as well, so I know exactly where the limits are. Most accounts need some prep first, and many exceed what the free migration covers. You can hire me for that part through Tech Hours.

Before working with Natalie and her team, I'd been putting off my migration to Kit for nearly a year because I felt completely overwhelmed and didn't even know where to start. Working with her and her team was such a relief. They were very responsive, clear, and organised. Natalie even provided tips on using Kit, helping me feel more confident getting started.
Jessica

Already on Kit

For when your account has grown faster than your system.

You set Kit up yourself, it worked, and then it kept growing. More tags, more automations, more “I’ll tidy that up later”. Now you’re not sure what’s firing, what’s broken, or where to start. There are two ways in.

Kit Account Audit · €150

Not sure what’s working? I go through your tags, segments, automations, forms and sending, then walk you through what I found in a Loom video, with a written list of what to fix first.

I didn't realise the richness of everything I had created through my newsletter until we brought clarity and structure to it.
Analía

Tech Hours · from €380

Know what you need, or ready to fix what the audit found? Book a block of hours and I’ll build, fix and connect, for example:

  • a clean tag structure and naming system
  • welcome sequences and post-purchase automations
  • quizzes that send people into the right sequence
  • automations that have stopped working
  • Kit connected to your website, shop or other tools
I used to manually go in and do all sorts of things, filters and unsubscribe people. I'll never have to do that. Never.
Holly

Plan First

See your whole email flow before anything gets built.

Sometimes the right first step isn’t moving or fixing anything. It’s seeing how it all fits together. In a two-hour Visual Strategy session we map your email marketing on screen: how people join your list, which sequences they go into, where your broadcasts fit in, and where the gaps are. It’s a conversation, not a presentation. You walk away with a visual map of your email flow and a clear idea of what to build, fix or leave alone. If your account is large, we may not map every automation in one session, so we start with what matters most. Not everyone needs this. It’s for you if you’d like a plan before anything gets built, or if you’re about to move to Kit and want to rethink your setup rather than copy it across.

Two-hour Visual Strategy session · €300

You’ll book and pay on my Pick My Brain page. Choose the 120 minute session, and we’ll map your email flow together.

Not sure which you need?

Book a free 30 minute Connection Call. We’ll talk through where your email marketing is now, what you’d like it to do, and which option fits. If none of them do, I’ll tell you that too.

Frequently asked questions

Can't I just export everything and import it into Kit?

Your list, tags and custom fields will export, but automations won’t. They have to be rebuilt by hand in Kit. That’s the part most people underestimate, and it’s the part I do most.

And even the parts that do export are worth a second look. A move is the perfect moment to clean up: tags you no longer use, fields nobody fills in, and subscribers who stopped opening years ago.

Someone else built my setup and they've moved on. Can you still help?

Yes, and it’s one of the most common situations I see. Reading a system someone else built, and working out which parts still matter, is a big part of what I do. You don’t need to be able to explain it to me.

Do I qualify for Kit's free migration?

Kit currently offers a free migration for lists of 10.000 subscribers or more, covering a set number of automations and sequences. We can check on your Connection Call and work out what the rest would take.

Should I bring all my subscribers across?

Not always. Subscribers who haven’t opened in a long time still cost you money in Kit, and they can drag down how well your emails reach the people who do want them. Before a move, we look at who’s still engaged, so you don’t pay to bring dead weight with you.

Should I fix my current account or start fresh in a new one?

It depends on how tangled it is. Sometimes a fresh Kit account is quicker and cleaner than untangling years of tags and automations. A Kit Account Audit tells you which makes more sense for you.

How long does a migration take?

It depends on how tangled your current setup is, how much needs to move, and how much we change along the way. Smaller migrations can be done in under a week, and most take a few weeks. The biggest ones I’ve done took several months. On your Connection Call, I can give you a realistic idea for yours.

Will I be able to manage everything myself afterwards?

Yes. It’s your account, and you keep full admin access the whole time. I never lock you out of your own setup. Where it helps, I record short videos explaining how things work, so you can find your way around.

If Kit isn’t your expertise, some parts may still feel tricky now and then, and that’s fine. I’m always happy to explain things, so you understand as much of your setup as you’d like to.

Will my subscribers notice the move?

They might, but usually only in small ways. If your emails currently show a Mailchimp or MailerLite logo, that will change to Kit. And if your emails don’t yet send from your own domain, the sending address may look slightly different.

In most cases we can recreate the look and feel of your emails. Once your domain is set up in Kit, your emails still come from you, and your subscribers won’t care where they’re sent from.

Still have questions?

If something here didn’t answer yours, that’s what the Connection Call is for. Thirty minutes, free, and you’ll leave knowing your next step.”